Professional Experience
Cisco Systems India Pvt. Ltd. India Pvt. Ltd.
User Experience Design Lead
Acted as Bridge between User, PM, TME and Engineering. Leading experience for after Cisco CX Cloud, Umbrella and NextGen Firewall suite of products, Cisco DNA Center experience (On Prem) for intent based networking for “Compliance and SWIM” pilar of the BU. Focused in the automation for Config, devices & image management, Wireless Cloud, Compliance and device insights in context to intent based networking needs.
While being a bridge between Product Management BU and Engineering, working on design solutions for software vertical for one of the flagship network management products. Catering to the different enterprise product focus areas such as cx-cloud, analytics, config, network-security, next-gen firewalls, devices-images, wireless-maps, change and advisories related compliance aspects, along with the device insights driven intent-based networking needs and automation.
Key roles/responsibilities:
- Plan and execute design strategies fat the module level that align with business goals and user needs.
- Create service-flow diagrams, wireframes, and prototypes while leading design projects with team.
- Collaborate with stakeholders including Product, Enggineering, Data teams and SME teams to integrate user experience into product development for smooth, user-friendly solutions.
- Analyze market trends, industry updates, technology spikes, gather user feedback, and use data to improve design across end-2-end experience for platforms.
- Promote inclusive design, mentor young design-minds, and support diversity.
- Develop strategic design materials and share them with teams.
- Collaborate and provide support driving user-research and usability testing with experienced UXR team members to refine solutions
- Continuously learn and stay updated on the latest trends to keep my and my teams designs current and relevant.
Red Hat India Pvt. Ltd. India Pvt. Ltd.
Principal Software Engineer (UX)
Worked closely with PM and stakeholders across the P&T Organization in defining the interaction design, the IA and the end-to-end experience for Planner tool for Openshift.io. Also contributed to developer experience and Che, cloud IDE integration. Also, contribute to Hypothesis-driven Development (HDD) Lifecycle POC to implement and improve effective design operations practices.
IBM India Pvt. Ltd. India Pvt. Ltd.
Application Consultant - Usability & User Experience
Closely worked with AT&T stakeholders and digital branding to collaborate to come up with the IA and interaction flows for the AOTS - the Omini-channel Ticketing Eco-System. Helped the client in coming up with Digital and mobile experience strategy and facilitated in IBM Design Thinking to optimize the design driven problem solving. Supported in design validations to the UXR team. Provided design & strategic consulting to Pre-Sales team.
Samsung R&D Institute - Bangalore Pvt. Ltd. Pvt. Ltd.
Chief Designer - UX Innovation, NXT
As a UX Manager at NXT, Samsung R&D, managed a 4 member team of interaction and visual designers in the conceptualization of Tizen based Z-Series Budget smartphone for India. Also contributed to new product ideations and dip-stick studies in the strategic areas like Machine Learning, Intelligent Platforms/Eco- Systems for mobility devices
Dell International Services India Pvt. Ltd. India Pvt. Ltd.
Business Analysis Advisor - Mobility UX
As a Senior Designer, contributed to the areas of the technological feasibility study, discussion with stakeholders for the requirement and implementation strategy applications for B2B oriented mobility solutions in healthcare, enterprise and agricultural-tech domains. Noytable contributions made to the enterprise centric mobile apps roadmap and PoCs, namely DellWorld Event, Patient Management Mobile, BharatiAirtel Infratel and BaWay Agri iOS. Connected with with stakeholders for the requirement gathering and experience ideation for the applications for B2B oriented mobility solutions in healthcare, enterprise and agricultural domains.
Cisco Systems India Pvt. Ltd. India Pvt. Ltd.
Engineer - Network Consulting (Customer Advocacy)
As Interaction designer and prototying consultant, was responsible for understanding stakeholder requirements, solutioning and technology feasibility study for the development. Interaction design and prototyping for Rich Media. Proof-of-concepts and UI & interactive development.
Enterprise System Solutions Pvt. Ltd. Pvt. Ltd.
Systems Consultant (Creative Content)
Being a rich media & interactive, web and mobile apps designer, was responsible for leading a team and contributing to UI and Rich-Media (Flash , ActionScript ) experience design and development . Worked for clients like Maersk Logistic, DAMCO, Xerox etc. Contributed to domains of Supply Chain, CRM, E-Learning, Mobility Experience.Being a rich media & interactive, web and mobile apps designer, was responsible for leading a team and contributing to UI and Rich-Media (Flash , ActionScript ) experience design and development . Worked for clients like Maersk Logistic, DAMCO, Xerox etc. Contributed to domains of Supply Chain, CRM, E-Learning, Mobility Experience.